Privacy Policy

Last updated: May 26, 2026

PrimeWellness Store, operated by SUPERINFO OÜ (registry code 17476942, Estonia), is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website.

1. Data Controller

The data controller for personal information collected through this website is SUPERINFO OÜ, an Estonian private limited company. For all payment and transaction data, Paggins Commerce OÜ (registry code 17406752, Estonia) acts as Merchant of Record and processes payment data under its own privacy policy.

2. Information We Collect

When you interact with our website or place an order, the following types of data may be collected:

Identification data: name, email address, billing and shipping address
Transaction data: order details, purchase history (processed by Paggins)
Technical data: IP address, browser type, device information, pages visited
Cookie data: session identifiers and analytics preferences

We do not directly collect or store payment card information. All payment data is handled exclusively by Paggins Commerce OÜ through their secure checkout platform.

3. How We Use Your Information

To process and fulfill your orders
To communicate order status, shipping updates, and support responses
To comply with legal obligations under applicable law
To improve website performance and user experience
To send marketing communications (only with your explicit consent)

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process personal data on the following legal bases:

Contract performance: to fulfill orders you place
Legitimate interests: to operate and improve our store
Legal obligation: to comply with applicable laws
Consent: for marketing communications, which you may withdraw at any time

5. Sharing of Personal Data

We do not sell or rent your personal data. We may share it with:

Paggins Commerce OÜ — as Merchant of Record for payment processing and order administration
Shipping carriers — to deliver your orders
Legal authorities — when required by applicable law

6. Cookies

Our website uses cookies to ensure basic functionality and to analyze traffic. You may disable cookies in your browser settings; however, some features of the website may not function properly if you do so.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Transaction records are typically retained for 7 years in accordance with Estonian accounting regulations.

8. Your Rights

Under applicable data protection law (including GDPR), you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict certain processing activities
Request data portability
Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at contact us.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction. All payment transactions are secured through Paggins' PCI-compliant infrastructure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date of the latest revision is shown at the top of this page. We encourage you to review this page periodically.

11. Contact

For any questions regarding this Privacy Policy or your personal data, please contact us.